Terms and Conditions

General Terms and Conditions

Thank you for visiting www.familymedicinenotes.com. The services on this
site are subject to the following conditions. By visiting or shopping at www.familymedicinenotes.com you accept the following terms and conditions. Please read them carefully. BY USING THE FAMILY MEDICINE NOTES WEBSITE AND THE SERVICES THE SITE PROVIDES, YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, PLEASE DO NOT USE WWW.FAMILYMEDICINENOTES.COM.

Disclaimer

Although the author has made reasonable efforts to ensure the accuracy of the information contained herein at the time of publication, there is no guarantee that this information is accurate, complete, current or suitable for any particular purpose.  Medical knowledge and practice is constantly changing; therefore, readers should use references that are current on the subjects. The author does not warrant or represent that the information contained herein is accurate or complete and is not responsible for any errors or omissions in this book.  The author will not be held liable for any loss, damage or injury arising from the use of this book.  Any use of this book will imply acknowledgement of this disclaimer and release the author of any responsibility.

This publication may be used as a guide to assist readers who are preparing for the Certification Examination in Family Medicine.  The manual is simply a framework for guiding your learning.  This publication has been developed independent of the College of Family Physicians of Canada and is not endorsed by the College as review material for the CCFP exam. 
This book should be used in combination with other resources to prepare for the exam.

Methods of Payment

Family Medicine Notes offers payment options with most major credit cards through Shopify's payment processor. Direct payment may also be made in the form of email transfer. Please contact us before making a payment through e-transfer. Payment via Credit card or E-Transfer must be processed and completed before shipping will commence.

Shipping Policy

Family Medicine Notes uses Canada Post expedited parcel exclusively for shipping. Faster shipping methods are available upon request for additional charges. We strive to ship orders out next business day but due to unforeseen circumstances the shipping process can sometimes be delayed. Please allow up to one week for us to process your order and then up to 7 business days for shipping prior to reporting a delayed shipment. These conditions do not apply to the
pre-sale of the new editions that are released every January. Be advised that the risk of loss and title for such items passes to you upon our delivery to the carrier. 

The shipping cost quoted is for shipping to one location.  Additional locations will result in additional fees.  Please Contact Us for any further questions.

Family Medicine Notes does not offer pick up options.

Privacy

We keep your personal information private and secure. When you make a purchase from Family Medicine Notes, you provide your name, email address, address, and phone number. We use this information to process your order(s), to keep you updated on your purchases, and to personalize your shopping experience. Credit Card Information is collected by our payment processor at Shopify and we do not collect or keep credit card numbers or information. All of our customer information will be held in the strictest privacy. Only those directly involved in the processing and shipping of your order will have access to your customer information. Your information will not be sold or distributed to any third party for any reason. Family Medicine Notes may contact you personally in the event of a problem with your order or a delay in shipping.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping
cart at any time.

Privacy on Other Websites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Family Medicine Notes is not responsible for the actions of third parties.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Family Medicine Notes Inc., ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Copyright Complaints

Family Medicine Notes respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at
familymedicinenotes@gmail.com.

Risk of Loss

All books purchased from Family Medicine Notes are pursuant to a shipment contract. Be advised that the risk of loss and title for such items passes to the buyer upon our delivery to the carrier. In the event of a delayed or lost shipment Family Medicine Notes will work with the carrier and the buyer to ensure that a quick resolution is found.

Product Descriptions and Typographical Errors

All item descriptions on the Family Medicine Notes website are as accurate as possible. While we do our best to ensure that it is, we do not warrant that product descriptions or other content of the Family Medicine Notes site is accurate, complete, reliable, current, or error-free.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Family Medicine Notes shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Family Medicine Notes shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Family Medicine Notes will issue a refund to your card in the amount of the incorrect price.

Disclaimer of Warranties and Limitation of Liability

THE FAMILY MEDICINE NOTES SITE IS PROVIDED BY FAMILY MEDICINE NOTES INC. ON AN “AS IS” AND “AS AVAILABLE” BASIS. FAMILY MEDICINE NOTES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FAMILY MEDICINE NOTES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FAMILY MEDICINE NOTES DOES NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM THE FAMILY MEDICINE NOTES STAFF ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FAMILY MEDICINE NOTES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE FAMILY MEDICINE NOTES WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Family Medicine Notes is not responsible for the operation of, or content located on or throughout any such site. 

Out of Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.

Returns

All sales are final. Family Medicine Notes does not offer returns.

Taxes

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same province where Family Medicine Notes holds a presence. Family Medicine Notes is able to participate in the Point-of-Sale Rebate offered by the CRA and consequently only charges the GST portion of the sales tax. For more information, you can read about the Point-of-Sale rebate at Point-of-Sale Rebate.

Applicable Law

By visiting the Family Medicine Notes website, you agree that the laws of the province of Ontario, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Family Medicine Notes.